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FAQs

Popular Questions

We aim to deliver orders to the UK within 2-4 business days. Orders sent to Europe we aim for a 5-10 working day delivery time and for the rest of the world we aim to deliver orders within 12 working days on standard shipping.

Express options are next day in the UK and Europe if ordered before 11am and around 3 working days for the rest of the world.

If you would like country specific times please feel free to contact us at Hello@Bench.support or message us on our Facebook page and we’ll try to respond within 24 hours.

More on our delivery info can be found here.

We try to make returns as simple as possible as we know sometimes you may not like the item or you have ordered by mistake, more on our returns policy can be found here

We’re sorry that you’ve received the wrong order, from time to time mishaps do happen! Please contact us at Hello@bench.support and we’ll be able to help rectify this as our customers are our number one priority.

Please include your order number in the email.

If you have ordered the wrong size, please contact us as soon as possible as we are able to change the sizing before we dispatch the order to you. Please email Hello@Bench.support or contact us on our Facebook page with your order number.

https://www.facebook.com/BenchOfficial/